Troubleshooting
Are your customers' headaches becoming your headaches?

Customer complaints can add a lot of pressure. Understandably, homeowners spot a problem and want it to be fixed – immediately. If the problem stems from a construction issue, you face an even bigger issue.

We offer immediate solutions to your construction problems and recommend best practices to avoid any recurrence.

We can add the following optional services to complement the troubleshooting work:

1. Step-By-Step Solutions: We can create a more detailed, step-by-step pictorial guide of best
   practices for solving the problem immediately, and to prevent it from recurring in the future.
2. Construction Remediation Management and Support: We can support your field crew on
   site in implementing our recommended solutions.

Examples of troubleshooting services include:

• Water intrusion in walls and foundations
• Customer complaints of drafty areas and cold spots (i.e. air infiltration)
• Condensation problems
• Comfort problems related to mechanical equipment