A NEWSLETTER FOCUSING ON BEST PRACTICES IN HOMEBUILDING™

March 2003

HVAC Optimization Strategies

Too many HVAC units in a home might compromise efficiency. Instead, find units that are the perfect size for the home.

Things Aren't Always What They Seem

Sometimes a perfectly built house won't guarantee you a perfect customer survey score—learn how to go the extra mile to relate to your customers.

Roof Flashing Guidelines

The roof-to-wall transition area is key to water management. Properly installed flashing can ensure that no problems will arise.

True Costs of Turnover

The costs to a company of an employee leaving can be three times the employee's salary—not to mention potential intangible costs.

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